Article

AI in Recruitment — Meeting Government Expectations

2 min read Professional Services

The Australian Public Service, guided by the Australian Public Service Commission, has introduced expectations for the transparent and responsible use of artificial intelligence (AI) in recruitment, with agencies required to implement these principles by 1 June 2026.

These expectations apply to both agency use of AI (for example, tools supporting job design, screening or assessment) and candidate use of AI (for example, preparing applications and responses). For many agencies, this introduces new considerations across the recruitment lifecycle — transparency, fairness, consistency of decision-making, and the ability to explain and defend outcomes.

In practice, agencies are focused on establishing a defensible baseline approach by June, while progressively strengthening capability over time as guidance and expectations continue to evolve.

What this means for agencies

The introduction of AI into recruitment changes how agencies must think about:

For smaller or specialist agencies, the challenge is ensuring these requirements are addressed in a way that is proportionate, practical, and does not create unnecessary administrative burden.

How we support agencies

We support Commonwealth agencies to implement APS expectations in a way that is usable in practice and defensible under scrutiny. Our approach focuses on two key outcomes.

Establishing a defensible baseline. We work with agencies to implement practical, targeted improvements that support immediate readiness — reviewing current recruitment processes, identifying where AI is already being used (formally or informally), developing fit-for-purpose guidance for hiring managers, panels and candidates, updating recruitment materials, and introducing simple decision-making and transparency controls.

Strengthening capability over time. We support agencies to progressively mature their approach — developing high-level maturity uplift roadmaps, embedding AI considerations into HR frameworks, strengthening consistency of decision-making and documentation, supporting integration with IT systems and data controls, and aligning responsibilities across HR, IT and emerging AI-specific roles.

Our approach

Our work is grounded in extensive experience supporting APS agencies to improve recruitment frameworks, governance and decision-making. We focus on solutions that are:

Outcome

Agencies are supported to implement APS AI recruitment expectations in a clear and practical way, reduce the risk of inconsistent or unclear practices, improve confidence in the fairness and defensibility of decisions, and establish a structured pathway to strengthen capability over time.

Frequently asked questions

What do the APS expectations for AI in recruitment require agencies to do?

Agencies must implement principles for transparent and responsible AI use in recruitment, ensuring fairness, consistency, and alignment with merit — including both agency and candidate use of AI.

What does a defensible recruitment process look like in an AI-enabled environment?

A defensible process has consistent application of criteria, clear documentation, and transparency on the role of AI, allowing decisions to be explained and justified.

How do governance and compliance requirements apply to AI in recruitment?

Recruitment practices should align with governance obligations, including clear documentation, accountability, and integration with enterprise AI, risk and compliance frameworks.

How should agencies manage candidate use of AI in applications?

Agencies should set clear expectations on appropriate AI use, ensuring transparency while maintaining fairness in how applications are assessed.

How can agencies demonstrate compliance if recruitment decisions are challenged?

Agencies should maintain clear records, apply processes consistently, and demonstrate how decisions were made, including the role of AI.

Holan Group
Professional Services division, Holan Group.